Privacy Policy

This Privacy Policy explains how personal information is collected, used, and protected when you use 7-signs-casino-ca.com. It applies to all players and visitors of the website, detailing your rights and our obligations in accordance with Canadian law and international data protection standards. Effective as of November 6, 2025.

Who We Are

OBSERVE: 7-signs-casino is operated under the parent company NovaForge LTD for the exclusive purpose of providing online gambling services via 7-signs-casino-ca.com to users in Canada (excluding Ontario).
EXPAND: As of 2025, the casino operates under a remote gaming license issued by the Anjouan Gaming Board (Comoros), with licensing status verified as active but direct registration details pending further disclosure.
REFLECT: For all privacy matters, our designated Data Protection Officer (DPO) may be contacted as follows:

Operator (Parent Company): NovaForge LTD
Website: 7-signs-casino-ca.com
Contact Email: support@7-signs-casino-ca.com
DPO Contact: Data Protection Officer, NovaForge LTD (via email above; further contact details available upon legitimate request)
Legal Address: Pending disclosure; will be provided upon written request in compliance with applicable law
Registration Number: Not specified (active Anjouan Gaming Board license as of 2025)

What Personal Data We Collect

OBSERVE: We collect data required for account operation, regulatory compliance, and service enhancement.
EXPAND: Data categories align with Canadian and international privacy standards.
REFLECT: The following types of information are collected:

Personal Identification Data: Full name, date of birth, email address, phone number, physical address (where required for KYC/AML).
Technical Data: IP address, device type, operating system, browser type, connection logs, geolocation (as permitted).
Payment Data: Credit/debit card details, e-wallet identifiers, transaction records, withdrawal and deposit history.
Behavioral Data: Betting and gameplay history, win/loss statistics, session logs, clickstream data, preferences.
Cookies and Tracking: Session cookies, persistent cookies, third-party analytics and advertising cookies, device fingerprinting data.

Legal Basis for Processing

OBSERVE: All data processing is grounded in lawful bases as per applicable privacy legislation in Canada, with international alignment.
EXPAND: Legal bases are tailored to the requirements of contractual necessity, regulatory compliance, and legitimate business interests.
REFLECT: We process your data under the following grounds:

User Consent: Voluntarily granted during registration, marketing opt-ins, and cookie acceptance.
Contract Fulfillment: Essential for account management, gameplay access, payment processing, and customer support.
Legal Obligations: Compliance with KYC (Know Your Customer), AML (Anti-Money Laundering), fraud detection, tax reporting, and regulatory obligations imposed by the Comoros (Anjouan Gaming Board) and Canadian authorities.
Legitimate Interests: Service improvement, security enhancement, analytics, and prevention of fraudulent or illegal activities, provided such interests do not override your fundamental rights.

Purpose of Processing

OBSERVE: Personal data is used strictly for defined, lawful purposes.
EXPAND: All processing is limited to necessary, proportionate, and explicit objectives.
REFLECT: Your data is processed for the following purposes:

Service Provision: Account creation, verification, and management; enabling gameplay and processing financial transactions.
Regulatory Compliance: Fulfilling legal requirements for gambling operations in Canada, including KYC/AML checks.
Customer Support: Responding to queries, resolving issues, and improving user experience.
Marketing and Communications: Sending promotional offers, newsletters, and service updates (subject to consent).
Analytics and Improvement: Monitoring usage patterns, optimizing website functionality, and conducting statistical analysis.
Fraud Detection and Security: Identifying and preventing fraudulent, abusive, or unlawful activities.

Disclosure & Sharing

OBSERVE: Disclosure is limited to necessary, legally compliant circumstances.
EXPAND: Third-party sharing is governed by contractual safeguards and regulatory requirements.
REFLECT: Data may be shared as follows:

Payment Partners: Banks, payment processors, and e-wallet services to complete financial transactions, subject to strict confidentiality obligations.
Service Providers: IT hosting, customer support, analytics, and security contractors with access limited to service provision needs.
Regulatory Authorities: Anjouan Gaming Board, Canadian regulatory bodies, and law enforcement agencies for compliance and legal investigations.
Affiliates: Marketing partners and affiliate networks, only with explicit user consent where required by law.
Advertising Networks: Third-party advertisers and retargeting partners, limited to anonymized or pseudonymized data and subject to user consent.

Protective Clauses: No personal data is sold or disclosed to unauthorized third parties. All partners are contractually obligated to protect your information in compliance with this policy.

International Transfers

OBSERVE: As a global online casino operator, 7-signs-casino may transfer data outside Canada for operational and legal purposes.
EXPAND: Transfers are primarily to jurisdictions where our servers, service providers, or group companies are located, including the Comoros (Anjouan), the European Union, and other countries with adequate safeguards.
REFLECT: To protect your rights, we implement:

Standard Contractual Clauses (SCCs): Binding agreements ensuring data protection equivalent to Canadian and international standards.
Data Processing Agreements: Comprehensive contracts with all international processors and sub-processors.
Additional Safeguards: Encryption, access restrictions, and regular security audits.

Regional Compliance Note: All international transfers are conducted in strict accordance with Canadian privacy law and, where applicable, the General Data Protection Regulation (GDPR).

Data Retention

OBSERVE: Retention schedules are designed to meet legal, regulatory, and operational requirements.
EXPAND: Periods vary by data category and processing purpose.
REFLECT: Data will be retained as follows:

Personal Data: Retained for up to 5 years following account closure or final transaction, unless longer retention is required by law (e.g., anti-fraud or regulatory obligations).
Payment Data: Retained for statutory periods mandated by financial and tax laws (typically up to 7 years for audit purposes).
Technical and Behavioral Data: Retained for up to 2 years after last activity for analytics and service improvement, then anonymized or deleted.
Cookies and Tracking Data: Retention varies by type (see Cookies section); session cookies expire after browsing session, persistent cookies up to 2 years.

Deletion Criteria: Data is deleted upon user request (where legally permissible), expiration of retention period, or cessation of processing purpose. Backups are securely destroyed within 90 days of primary data deletion.

Your Rights

OBSERVE: 7-signs-casino recognizes and upholds user rights under Canadian, GDPR, and relevant international privacy frameworks.
EXPAND: We also align with best practices from Mexican privacy regulations where applicable.
REFLECT: As a user, you have the following rights:

Right of Access: Request a copy of your personal data held by us.
Right to Rectification: Correct inaccurate or incomplete personal data.
Right to Erasure: Request deletion of your data where no legal or legitimate grounds for retention exist.
Right to Restrict Processing: Limit data processing in specific circumstances (e.g., while a correction request is pending).
Right to Object: Object to processing based on legitimate interests or direct marketing purposes.
Right to Data Portability: Receive your data in a structured, commonly used, machine-readable format and transmit it to another controller.
Right to Withdraw Consent: Withdraw consent for marketing or non-essential processing at any time without affecting prior lawful processing.

Procedures for Exercising Rights:

Submit requests via support@7-signs-casino-ca.com with proof of identity.
We will acknowledge and respond within 30 days of receipt, in accordance with legal requirements.
All rights may be exercised free of charge, subject to reasonable limits (e.g., manifestly unfounded or excessive requests).
Reference: Canadian privacy laws (PIPEDA), GDPR (EU), and, where applicable, principles of Mexican Ley Federal de Protección de Datos Personales en Posesión de los Particulares.

Cookies & Tracking Technologies

OBSERVE: We utilize cookies and similar technologies to enhance user experience and site performance.
EXPAND: These tools are classified and managed in accordance with Canadian privacy and consumer protection laws.
REFLECT: Types and purposes include:

Session Cookies: Enable essential website functions and expire when you close your browser.
Persistent Cookies: Retain preferences and login information for up to 2 years unless deleted by the user.
Third-Party Cookies: Analytics (e.g., Google Analytics), advertising networks, and affiliate program trackers-only activated with user consent where required.

Cookie Management: You may manage or disable cookies through your browser settings or by using the internal cookie control panel on our website. Disabling cookies may affect site functionality.

Data Security

OBSERVE: 7-signs-casino implements comprehensive security measures to protect your data from unauthorized access, loss, or misuse.
EXPAND: Security architecture is regularly reviewed and updated to meet international standards.
REFLECT: Our safeguards include:

Encryption: TLS 1.2+ protocol for data in transit, AES-256 encryption for data at rest.
Access Controls: Role-based permissions, multi-factor authentication, and strict monitoring of access to sensitive data.
Audits and Testing: Regular penetration testing, security audits, and vulnerability assessments (aligned with ISO 27001 and SOC 2 standards).
Staff Training: Ongoing employee education on data protection and cybersecurity best practices.
Incident Response: Formal procedures for detection, reporting, and remediation of data breaches, including notification to affected users and authorities within legal timeframes.

Complaints & Contacts

OBSERVE: 7-signs-casino is committed to prompt and fair resolution of all privacy-related complaints.
EXPAND: Multiple channels are available for contacting our DPO or raising concerns.
REFLECT: To submit a complaint or request:

Email: support@7-signs-casino-ca.com (Data Protection Officer)
Online Feedback: Please use the contact form available on your user dashboard when logged in (if available).
Mailing Address: To be provided upon request in accordance with legal requirements.

Submit your complaint or inquiry in writing, detailing the issue and any supporting information.
We will acknowledge your complaint within 7 business days and aim to resolve it within 30 days.
If you are unsatisfied with our response, you may escalate your complaint to the Office of the Privacy Commissioner of Canada:
Address: 30 Victoria Street, Gatineau, Quebec, K1A 1H3, Canada
Phone: 1-800-282-1376
Website: https://www.priv.gc.ca/en/report-a-concern/
For users whose data is processed under EU or Mexican laws, complaints may also be submitted to the relevant supervisory authority (contact details available upon request).

Updates

OBSERVE: Our Privacy Policy may be updated periodically to reflect changes in law, technology, or business practices.
EXPAND: Users will be informed of material changes in a timely and transparent manner.
REFLECT: Update procedures include:

Advance Notice: For significant changes, users will receive at least 30 days' notice via email (if registered), website banners, and account dashboard alerts.
Changelog: A summary of material changes will be provided with each update.
User Options: Users may object to changes or request account closure if they do not accept the updated policy.
Version Control: Last updated: November 6, 2025

Regional Compliance Note: All updates comply with Canadian law and international best practices for privacy policy changes.